Compassionate Veterinary Receptionist — Flexible Schedule

Boulevard Animal Hospital; Raleigh (NC); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Job summary

Boulevard Animal Hospital in Raleigh, NC seeks an outgoing Veterinary Receptionist / Client Service Representative to warmly welcome clients and manage daily front-desk operations. You will handle appointments, multi-line phones, and payments while delivering compassionate service.

The role emphasizes teamwork, organization, and the ability to provide clear information about services, with a schedule spanning Monday–Friday and occasional Saturday boarding duties. No Sundays.

Qualifications

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in managing a multi-line phone system and assisting in-person clients
• Experience scheduling appointments and coordinating calendars preferred
• Ability to accurately process payments and maintain financial records
• Strong communication and compassionate service for routine and sensitive situations

Responsibilities

• Greet clients and serve as the welcoming face of the hospital
• Manage appointments and daily patient flow
• Handle multi-line phones and in-person interactions
• Process transactions and maintain accurate records
• Provide essential information about services to clients
• Collaborate with team to ensure smooth front-desk operations

Skills

Customer service

Phone etiquette

Scheduling

Payments processing

Team player

Tools

Avimark

Job description

Boulevard Animal Hospital in Raleigh, NC seeks an outgoing Veterinary Receptionist / Client Service Representative to warmly welcome clients and manage daily front-desk operations. You will handle appointments, multi-line phones, and payments while delivering compassionate service.

The role emphasizes teamwork, organization, and the ability to provide clear information about services, with a schedule spanning Monday–Friday and occasional Saturday boarding duties. No Sundays.