Compassionate Veterinary Receptionist — Elevate Pet Care

Animal Medical Center of the Village; Houston (TX); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

EAP

Job summary

Animal Medical Center of the Village seeks a friendly receptionist to be the director of first impressions, managing a multi-line phone system, greeting clients, and reflecting compassionate care.

You will coordinate care by maintaining records, scheduling appointments, handling transactions, and supporting a smooth hospital flow. We offer strong benefits and growth opportunities within Mission Pet Health.

Qualifications

• Passion for exceptional customer service in a veterinary setting.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and multitasking in a fast-paced environment.
• Flexible schedule; some weekends and holidays required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: educate clients on preventive care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organization

Team player

Vet software

Tools

Vet software

Job description

Animal Medical Center of the Village seeks a friendly receptionist to be the director of first impressions, managing a multi-line phone system, greeting clients, and reflecting compassionate care.

You will coordinate care by maintaining records, scheduling appointments, handling transactions, and supporting a smooth hospital flow. We offer strong benefits and growth opportunities within Mission Pet Health.