Compassionate Veterinary Receptionist and Client Care Pro

National Veterinary Associates, Inc.; Eugene (OR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with match

Paid vacation

Sick time & holidays

Quarterly bonus opportunities

Disability & life insurance

Job summary

Santa Clara Animal Hospital is seeking a full-time Veterinary Receptionist / Client Service Representative (CSR) to join our front desk team. The role emphasizes warm client interactions, scheduling, and accurate record-keeping in a fast-paced clinic.

We offer competitive wages and benefits, including medical, dental, and vision coverage, a 401k with match, and paid time off. This position is on-site with a four 10-hour shift schedule and occasional Saturday coverage.

Qualifications

• Experience in reception or customer service, preferably in veterinary or medical settings.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a busy, high-call-volume environment.

Responsibilities

• Welcome clients and patients with compassion and professionalism.
• Answer phones, manage reminders, and schedule appointments.
• Maintain accurate records using veterinary software.
• Process payments and invoices.
• Collaborate with veterinary staff to support daily operations.
• Assist with client questions in-person and over the phone.
• Keep the reception area tidy and organized.

Skills

Communication

Multitasking

Customer service

Education

High school diploma

Tools

Avimark

Cornerstone

Job description

Santa Clara Animal Hospital is seeking a full-time Veterinary Receptionist / Client Service Representative (CSR) to join our front desk team. The role emphasizes warm client interactions, scheduling, and accurate record-keeping in a fast-paced clinic.

We offer competitive wages and benefits, including medical, dental, and vision coverage, a 401k with match, and paid time off. This position is on-site with a four 10-hour shift schedule and occasional Saturday coverage.