Compassionate Veterinary Front Desk Specialist

Mission Pet Health; Prescott (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Discounted veterinary care for your or

Teladoc access

Job summary

Mission Pet Health in Prescott, AZ is seeking a Receptionist to be the first contact for clients and their pets, managing a multi-line phone system, greeting everyone with warmth, and upholding compassionate care. You will coordinate care by keeping medical records accurate, scheduling appointments, and handling payments to keep the hospital running smoothly.

A love for animals and strong communication are essential, with veterinary software experience preferred and weekend availability

Qualifications

• Passion for customer service and animals.
• Excellent communication and judgment under pressure.
• Strong organizational and multitasking abilities.
• Collaborative mindset, able to work independently or with direction.
• Experience with veterinary software preferred; weekend/holiday availability required.

Responsibilities

• Manage a multi-line phone system, greet clients, and reflect compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle payments.
• Educate clients on preventive care and hospital services.
• Provide a calming, empathetic presence to clients and pets.

Skills

Customer service

Communication

Multitasking

Team collaboration

Stress management

Flexible schedule

Tools

Vet software

Job description

Mission Pet Health in Prescott, AZ is seeking a Receptionist to be the first contact for clients and their pets, managing a multi-line phone system, greeting everyone with warmth, and upholding compassionate care. You will coordinate care by keeping medical records accurate, scheduling appointments, and handling payments to keep the hospital running smoothly.

A love for animals and strong communication are essential, with veterinary software experience preferred and weekend availability