Veterinary Front Desk Specialist - Compassionate Care

Power Road Animal Hospital, LLC; Mesa (AZ); On-site; USD 23,419 - 29,618; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability insurance

Teladoc access

Pet care discount

EAP (Employee Assistance Program)

Job summary

Power Road Animal Hospital, LLC in Mesa, AZ is hiring a receptionist to join a compassionate, clinically strong veterinary team. You will manage a multi-line phone system, greet clients warmly, and help coordinate care and scheduling in a fast-paced practice with a focus on preventive medicine and urgent care where needed.

The ideal candidate brings excellent communication and organizational skills, flexibility for weekends/holidays, and experience with veterinary software.

Qualifications

• Be the Director of First Impressions by managing a multi-line phone system and greeting clients with compassion.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Educate clients on preventive care and other hospital services to ensure quality pet health.
• Demonstrate empathy, professionalism, and respect in every interaction with clients and pets.

Responsibilities

• Be the Director of First Impressions: greet clients, answer calls, and reflect compassionate care.
• Ensure Seamless Care Coordination: manage records, appointments, and payments efficiently.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: maintain a calm, respectful atmosphere for clients and pets.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Weekend availability

Multitasking

Tools

Veterinary software

Job description

Power Road Animal Hospital, LLC in Mesa, AZ is hiring a receptionist to join a compassionate, clinically strong veterinary team. You will manage a multi-line phone system, greet clients warmly, and help coordinate care and scheduling in a fast-paced practice with a focus on preventive medicine and urgent care where needed.

The ideal candidate brings excellent communication and organizational skills, flexibility for weekends/holidays, and experience with veterinary software.