Compassionate Veterinary Front Desk Specialist

Mission Pet Health; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k and financial protection

Job summary

Mission Pet Health at Memorial Veterinary Clinic in Houston seeks a friendly receptionist to be the Director of First Impressions, greeting clients and guiding them through check-in while supporting accurate records and smooth scheduling.

You will educate clients on preventive care, assist with transactions, and help the team provide high-quality care in a fast-paced environment. This role offers benefits and growth within a nationwide veterinary network.

Qualifications

• Passion for excellent customer service.
• Strong communication under pressure.
• Excellent organizational and multitasking abilities.
• Team-player with a collaborative mindset.
• Experience with veterinary software; flexible schedule including weekends/holidays.

Responsibilities

• Manage multi-line phone system and greet clients with a positive, compassionate demeanour.
• Maintain accurate medical records, manage appointments, and handle financial transactions to keep the hospital running smoothly.
• Educate clients on preventive care and other hospital services to support pet wellness.
• Demonstrate empathy and professionalism, treating each pet like your own.

Skills

Customer service

Communication

Organization

Team collaboration

Veterinary software

Tools

Veterinary software

Job description

Mission Pet Health at Memorial Veterinary Clinic in Houston seeks a friendly receptionist to be the Director of First Impressions, greeting clients and guiding them through check-in while supporting accurate records and smooth scheduling.

You will educate clients on preventive care, assist with transactions, and help the team provide high-quality care in a fast-paced environment. This role offers benefits and growth within a nationwide veterinary network.