Compassionate Veterinary Front Desk Specialist

PawMed Veterinary Urgent Care, LLC; Charleston, Northern (SC, KY); Hybrid; USD 25,000 - 32,000; Full time

Job summary

PawMed Veterinary Urgent Care in Charleston, SC is seeking a friendly Receptionist to join our urgent care team. You will manage a multi-line phone system, greet clients, schedule appointments, and process payments to keep the clinic running smoothly.

You’ll partner with veterinarians to support high-quality small animal care, provide compassionate service, and maintain accurate records. A flexible schedule including some weekends and holidays is required, with access to comprehensive benefits

Qualifications

• Passion for providing excellent customer service.
• Excellent communication skills in stressful situations.
• Strong organizational abilities and multitasking.
• Collaborative mindset with ability to work independently.
• Experience with veterinary software; flexibility to work some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Ensure seamless care coordination: schedule appointments and handle transactions.
• Advocate for pet health: educate clients on preventative care and services.
• Embody compassion: provide a calming presence for clients and pets.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Tools

Vet software

Job description

PawMed Veterinary Urgent Care in Charleston, SC is seeking a friendly Receptionist to join our urgent care team. You will manage a multi-line phone system, greet clients, schedule appointments, and process payments to keep the clinic running smoothly.

You’ll partner with veterinarians to support high-quality small animal care, provide compassionate service, and maintain accurate records. A flexible schedule including some weekends and holidays is required, with access to comprehensive benefits