Urgent-Care Vet Receptionist (Flexible Schedule)

PawMed Veterinary Urgent Care (Charleston); Charleston (SC); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

Employee Assistance Program

Job summary

PawMed Veterinary Urgent Care (Charleston) in Charleston, SC, is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and ensure accurate records and smooth scheduling. You will help coordinate care and handle payments with care and professionalism.

The role emphasizes customer service, clear communication, and organizational excellence in a fast-paced setting. Veterinary software experience is preferred, and some weekends/holidays may be required.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Flexibility

Tools

Veterinary software

Job description

PawMed Veterinary Urgent Care (Charleston) in Charleston, SC, is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and ensure accurate records and smooth scheduling. You will help coordinate care and handle payments with care and professionalism.

The role emphasizes customer service, clear communication, and organizational excellence in a fast-paced setting. Veterinary software experience is preferred, and some weekends/holidays may be required.