Compassionate Veterinary Front Desk Pro - FT/PT

NVA General Practice; Chandler (AZ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

401K with matching

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Discounts

Employee Assistance Program

Uniform reimbursement

Job summary

NVA General Practice in Chandler, AZ is seeking a Veterinary Receptionist to greet clients, manage appointments, and handle phone and email inquiries. The role emphasizes compassionate communication, front desk organization, and professionalism under pressure.

Full-time and part-time shifts are available with benefits listed. The position offers a weekday schedule with occasional Saturdays, a competitive hourly wage, and opportunities for training and growth within the team.

Qualifications

• High school diploma required and relevant customer service experience.
• Strong written and verbal communication skills.
• Compassion for animals and their owners, professional demeanor under stress.

Responsibilities

• Greet clients with a smile and professional manner.
• Answer phone calls, screen needs, and respond to inquiries.
• Schedule, confirm, and manage appointments.
• Handle text and email communications.
• Maintain a clean, welcoming front desk and lobby.
• Process payments and manage client records.
• Assist with administrative tasks and daily organization.
• Participate in training of new staff and team communication.

Skills

Customer service

Phone handling

Communication skills

Calm under pressure

Team player

Attention to detail

Education

High school diploma

Tools

Computer skills

Job description

NVA General Practice in Chandler, AZ is seeking a Veterinary Receptionist to greet clients, manage appointments, and handle phone and email inquiries. The role emphasizes compassionate communication, front desk organization, and professionalism under pressure.

Full-time and part-time shifts are available with benefits listed. The position offers a weekday schedule with occasional Saturdays, a competitive hourly wage, and opportunities for training and growth within the team.