Veterinary Front Desk Receptionist — Compassionate Client Care

Mission Pet Health; Gilbert (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounted veterinary care

Teladoc access

401k retirement options

Medical/Dental/Vision insurance

Job summary

Val Vista Animal Hospital in Gilbert, AZ is seeking a Receptionist to join a respected veterinary team. You will manage a multi-line phone system, greet clients with warmth, and support case flow with accurate records and smooth scheduling.

You will educate clients on preventative care, coordinate services with a compassionate, team-oriented approach, and provide empathetic support to families and their pets on a daily basis.

Qualifications

• Passion for excellent customer service and love for animals.
• Exceptional communication skills under stress with a positive attitude.
• Strong organizational skills to prioritize in a fast-paced clinic.
• Collaborative, team-first mindset; able to work independently when needed.
• Experience with veterinary software preferred; weekends/holidays availability required.

Responsibilities

• Manage multi-line phone system and greet clients warmly.
• Maintain accurate medical records and appointment schedules; handle transactions.
• Educate clients on preventative care and other hospital services.
• Be a calming, empathetic presence, treating every pet with care.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Veterinary software

Tools

Veterinary software

Job description

Val Vista Animal Hospital in Gilbert, AZ is seeking a Receptionist to join a respected veterinary team. You will manage a multi-line phone system, greet clients with warmth, and support case flow with accurate records and smooth scheduling.

You will educate clients on preventative care, coordinate services with a compassionate, team-oriented approach, and provide empathetic support to families and their pets on a daily basis.