Compassionate Veterinary Front Desk Pro

Hebron Animal Hospital Inc; Hebron Estates (KY); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Personal Pet Discounts

Job summary

Hebron Animal Hospital in Hebron, KY, is seeking a friendly veterinary receptionist to join our six-doctor team. You’ll greet clients, handle calls and scheduling, process payments, and support the hospital workflow with empathy and professionalism.

We value compassion, clear communication, and multitasking in a fast-paced setting. Experience in veterinary reception or client service is preferred; training and benefits are provided.

Qualifications

• Experience in reception or client service; at least 1 year of veterinary experience preferred.
• Compassionate, calm, and comfortable supporting clients during stressful situations.
• Strong communicator and team player.
• Highly organized and able to multitask in a fast-paced veterinary setting.
• Comfortable using computers and learning veterinary technology and systems.
• A self-starter who is eager to continue building veterinary knowledge and skills.

Responsibilities

• Greeting clients and patients with warmth and professionalism.
• Answering phones, emails, and client questions while directing concerns to the appropriate team member.
• Scheduling appointments to support an efficient veterinary hospital workflow.
• Checking clients in and out and processing payments.
• Helping maintain a clean, organized, and welcoming reception area.
• Providing compassionate and discreet emotional support to clients during difficult situations.
• Communicating veterinary recommendations and helping clients understand their next steps.
• Multitasking in a busy veterinary environment while maintaining excellent client service.

Skills

Reception experience

Customer service

Team player

Multitasking

Computer skills

Job description

Hebron Animal Hospital in Hebron, KY, is seeking a friendly veterinary receptionist to join our six-doctor team. You’ll greet clients, handle calls and scheduling, process payments, and support the hospital workflow with empathy and professionalism.

We value compassion, clear communication, and multitasking in a fast-paced setting. Experience in veterinary reception or client service is preferred; training and benefits are provided.