Compassionate Veterinary Front Desk & Client Care

TOLLAND VETERINARY HOSPITAL; Tolland (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) retirement plan

Generous paid time off (PTO) and HOLID

Employee discounts

401(k) matching

Work-life balance

Job summary

Tolland Veterinary Hospital is seeking a warm, client-focused Veterinary Receptionist to join our privately owned practice in Tolland, CT. As the first and last point of contact, you will set the tone for every client visit and help create a positive, low-drama workplace.

Ideal candidates have prior veterinary reception or medical front-desk experience, strong communication skills, and a genuine love of animals and their people.

Qualifications

• Excellent verbal and written communication.
• Strong emotional intelligence and empathy.
• Calm, reassuring presence in busy or emotional situations.

Responsibilities

• Welcome clients and their pets with warmth and professionalism.
• Manage check-in and check-out processes.
• Maintain a welcoming front-desk environment.
• Assist with scheduling and client communications.
• Update patient records in the practice management software.
• Process payments and manage client information.
• Assist with prescription and food refill requests.

Skills

Communication skills

Empathy

Organizational skills

Multitasking

Love of animals

Job description

Tolland Veterinary Hospital is seeking a warm, client-focused Veterinary Receptionist to join our privately owned practice in Tolland, CT. As the first and last point of contact, you will set the tone for every client visit and help create a positive, low-drama workplace.

Ideal candidates have prior veterinary reception or medical front-desk experience, strong communication skills, and a genuine love of animals and their people.