Veterinary Front Desk Specialist

Fairfield Veterinary Hospital; Fairfield (CT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Comprehensive medical, dental, and視ion

Job summary

Fairfield Veterinary Hospital is seeking an experienced Veterinary Receptionist to join our compassionate, team‑oriented practice in Connecticut. The role focuses on creating an exceptional client and patient experience, coordinating front desk operations, and supporting a busy hospital environment.

You will welcome clients, manage calls and scheduling, process payments, and maintain accurate records while collaborating with veterinarians, technicians, and staff to ensure smooth daily operations

Qualifications

• Previous veterinary reception experience preferred.
• Knowledge of veterinary terminology and medical records.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Welcoming clients and patients with professionalism and compassion
• Answering multi-line phones, emails, and client inquiries
• Scheduling appointments and helping manage daily hospital communications
• Processing payments
• Maintaining accurate client and patient records
• Coordinating client referrals and medical record requests
• Maintaining organized patient files and hospital documentation
• Communicating effectively with veterinarians, technicians, and support staff
• Educating clients on hospital services and basic preventive care information
• Supporting daily hospital operations through organization and front desk coordination
• Helping maintain an efficient and welcoming reception area
• Providing thoughtful, responsive client service throughout the day

Skills

Customer service

Communication

Organization

Multitasking

Job description

Fairfield Veterinary Hospital is seeking an experienced Veterinary Receptionist to join our compassionate, team‑oriented practice in Connecticut. The role focuses on creating an exceptional client and patient experience, coordinating front desk operations, and supporting a busy hospital environment.

You will welcome clients, manage calls and scheduling, process payments, and maintain accurate records while collaborating with veterinarians, technicians, and staff to ensure smooth daily operations