Compassionate Veterinary Client Services Pro (Evenings & Weekends)

VCA Animal Hospitals, Inc; Lynnfield (MA); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Health benefits (Medical, Dental, and

Vision plans

Paid time off

Retirement savings plans

Pet care discounts

Career growth within VCA network

Résumé du poste

VCA Lynnfield by the Lake Animal Hospital in Wakefield, MA seeks a compassionate Client Service Representative with veterinary experience to be the welcoming face of the hospital. You will greet clients and pets, manage check-in/check-out, explain treatment plans, and handle payments with care.

Ideal candidates are organized, empathetic, and able to multitask in a fast-paced environment while maintaining high service standards and professional conduct.

Qualifications

• Experience in a veterinary hospital or animal care environment is preferred.
• Excellent customer service and interpersonal skills.
• Ability to handle a busy front desk and multitask efficiently.

Responsabilités

• Warmly greet clients and their pets, guiding them to exam rooms.
• Schedule and confirm appointments to keep the team running smoothly.
• Present treatment plans and fees clearly and process payments accurately.
• Educate clients on basic pet care and hospital services.
• Maintain medical records and patient charts in an organized manner.
• Keep the front of house neat and welcoming and assist with light upkeep.

Connaissances

Exceptional communication

Multitasking

Empathy

Positive attitude

Description du poste

VCA Lynnfield by the Lake Animal Hospital in Wakefield, MA seeks a compassionate Client Service Representative with veterinary experience to be the welcoming face of the hospital. You will greet clients and pets, manage check-in/check-out, explain treatment plans, and handle payments with care.

Ideal candidates are organized, empathetic, and able to multitask in a fast-paced environment while maintaining high service standards and professional conduct.