Compassionate Vet CSR: Front Desk & Client Care

Pet Services of Washington, P.S.; Lynnfield (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Pet care discounts

Paid time off

Retirement savings (401(k))

Job summary

VCA Lynnfield by the Lake Animal Hospital in Wakefield, MA is seeking a friendly Client Service Representative with veterinary experience to be the welcoming face of our hospital. You will greet clients and their pets, book appointments, explain treatment plans, and keep records organized in a clean, caring environment.

Evening and weekend availability is required. Competitive pay from $18/hour with strong benefits and opportunities for growth within the VCA network.

Qualifications

• Experience in a veterinary hospital or animal care setting is preferred.
• Ability to communicate clearly with clients and team members.
• Comfort with handling payments and explaining services to clients.

Responsibilities

• Greet clients and pets warmly and guide them to exam rooms.
• Schedule and confirm appointments to keep the hospital running smoothly.
• Present treatment plans and fees clearly and process payments accurately.
• Educate clients on basic pet care and products.
• Maintain organized medical records and hospital communications.
• Help keep the facility clean, organized, and welcoming.

Skills

Excellent communication

Empathy

Multitasking

Positive attitude

Job description

VCA Lynnfield by the Lake Animal Hospital in Wakefield, MA is seeking a friendly Client Service Representative with veterinary experience to be the welcoming face of our hospital. You will greet clients and their pets, book appointments, explain treatment plans, and keep records organized in a clean, caring environment.

Evening and weekend availability is required. Competitive pay from $18/hour with strong benefits and opportunities for growth within the VCA network.