Compassionate Veterinary Client Experience Specialist

mountainhumane; Hailey (ID); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

100% employer paid medical insurance

Generous paid time off

403(b) retirement account with employer matching

Discounted veterinary care for pets

Job summary

Mountain Humane in Hailey, Idaho, is seeking a Veterinary Receptionist to provide excellent customer service to clients and patients. This full-time role is pivotal in delivering a professional experience while supporting the daily operations of the veterinary hospital.

The ideal candidate has strong organizational skills, verbal and written communication skills, and a commitment to animal welfare. Responsibilities include greeting clients, managing appointments, and maintaining accurate medical records while ensuring the well-being of all pets.

Qualifications

• Minimum one year of customer service experience.
• Ability to handle sensitive situations professionally.
• Demonstrated ability to manage multiple priorities.

Responsibilities

• Greet clients and patients in a professional manner.
• Schedule, confirm, and manage appointments efficiently.
• Handle client concerns and escalate issues as needed.

Skills

Customer service experience

Organizational skills

Communication skills

Computer proficiency

Professionalism

Education

High school diploma or equivalent

Tools

IDEXX NEO

Microsoft Office

Job description

Mountain Humane in Hailey, Idaho, is seeking a Veterinary Receptionist to provide excellent customer service to clients and patients. This full-time role is pivotal in delivering a professional experience while supporting the daily operations of the veterinary hospital.

The ideal candidate has strong organizational skills, verbal and written communication skills, and a commitment to animal welfare. Responsibilities include greeting clients, managing appointments, and maintaining accurate medical records while ensuring the well-being of all pets.