Veterinary Front Desk & Client Care Specialist

Intermountain Pet Hospitals (Overland); Meridian (ID); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k retirement options

Life Insurance and Disability coverage

Discounted veterinary care

Job summary

Intermountain Pet Hospitals, Overland in Meridian, ID, seeks a friendly receptionist to join our AAHA-certified veterinary team. You’ll manage a multi-line phone system, greet clients, coordinate appointments, and handle transactions in a busy but supportive environment.

We value compassionate care, clear communication, and teamwork. Our benefits include medical, dental, vision coverage, retirement options, and opportunities for professional development within Mission Pet Health.

Qualifications

• Passion for providing excellent customer service and love for animals.
• Excellent communication skills, especially in stressful situations.
• Strong organizational and multitasking abilities in a fast-paced setting.
• Flexible schedule including some weekends and holidays.

Responsibilities

• Greet clients, manage a multi-line phone system, and reflect compassionate care.
• Maintain accurate records, manage appointments, and handle transactions.
• Educate clients on preventative care and hospital services to ensure optimal patient care.
• Provide a calming, empathetic presence for clients and their pets.

Skills

Communication skills

Customer service

Organizational skills

Teamwork

Tools

Veterinary software

Job description

Intermountain Pet Hospitals, Overland in Meridian, ID, seeks a friendly receptionist to join our AAHA-certified veterinary team. You’ll manage a multi-line phone system, greet clients, coordinate appointments, and handle transactions in a busy but supportive environment.

We value compassionate care, clear communication, and teamwork. Our benefits include medical, dental, vision coverage, retirement options, and opportunities for professional development within Mission Pet Health.