Compassionate Veterinary Receptionist with Flexible Hours

Intermountain Pet Hospitals (Nampa); Nampa (ID); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Discounted pet care

401k retirement options

Medical, Dental, Vision insurance

Employee Assistance Program (EAP)

Job summary

Intermountain Pet Hospital in Nampa, ID seeks a friendly Receptionist to be the Director of First Impressions and ensure seamless care coordination for every client.

You'll manage a multi-line phone system, handle scheduling and transactions, and educate clients on preventive services while treating every pet with compassion. Weekend/holiday availability is required and veterinary software experience is preferred.

Qualifications

• A passion for providing excellent customer service and a love for animals.
• Exceptional communication skills with the ability to manage stressful situations.
• Strong organizational skills to multitask in a fast-paced environment.
• Collaborative, team-first mindset; ability to work independently and with direction.
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Flexible schedule

Vet software

Tools

Vet software

Job description

Intermountain Pet Hospital in Nampa, ID seeks a friendly Receptionist to be the Director of First Impressions and ensure seamless care coordination for every client.

You'll manage a multi-line phone system, handle scheduling and transactions, and educate clients on preventive services while treating every pet with compassion. Weekend/holiday availability is required and veterinary software experience is preferred.