Compassionate Veterinary Care Coordinator

PetVet Care Centers; Wilton (CT); On-site; USD 32,000 - 46,000; Part time

Job summary

PetVet Care Centers' South Wilton Veterinary Group is seeking a Veterinary Receptionist (Care Coordinator) to join the team in Wilton, CT. The role combines front-desk customer service with essential administrative support to deliver high-quality care for pets and their families.

The position emphasizes strong multitasking, precise data entry, and the ability to handle busy, sometimes stressful environments while supporting veterinarians and clients.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position.
• Strong multitasking skills with attention to detail.
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Job description

PetVet Care Centers' South Wilton Veterinary Group is seeking a Veterinary Receptionist (Care Coordinator) to join the team in Wilton, CT. The role combines front-desk customer service with essential administrative support to deliver high-quality care for pets and their families.

The position emphasizes strong multitasking, precise data entry, and the ability to handle busy, sometimes stressful environments while supporting veterinarians and clients.