Compassionate Vet Receptionist — Urgent Care Support

Mission Pet Health; Charleston (SC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Pet care discount

Teladoc access

401k plan

Health insurance

Educational assistance

Job summary

PawMed Veterinary Urgent Care in Charleston, SC is hiring a receptionist to join our compassionate team. You will manage a multi-line phone system, greet clients, schedule appointments, and help coordinate care with our veterinarians.

You will also handle payments and maintain patient records with accuracy and care. We value excellent customer service, clear communication, and the ability to multitask in a busy urgent care setting.

Qualifications

• Strong customer service focus with empathy for clients and patients.
• Excellent communication, listening, and problem-solving skills.
• Ability to multitask and stay organized in a fast-paced veterinary front-office environment.
• Collaborative, team-first mindset with ability to work independently when needed.
• Experience with veterinary software is preferred; flexibility to work weekends/holidays.

Responsibilities

• Greet clients, manage multi-line phone system, and direct inquiries.
• Schedule appointments and maintain accurate medical records.
• Process payments and coordinate care coordination with veterinarians.
• Educate clients on preventive care and hospital services with compassion.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Veterinary software experience

Tools

Practice management software

Job description

PawMed Veterinary Urgent Care in Charleston, SC is hiring a receptionist to join our compassionate team. You will manage a multi-line phone system, greet clients, schedule appointments, and help coordinate care with our veterinarians.

You will also handle payments and maintain patient records with accuracy and care. We value excellent customer service, clear communication, and the ability to multitask in a busy urgent care setting.