Compassionate Vet Receptionist - Growth & Benefits

River City Veterinary Hospital, LLC; Jacksonville (FL); Hybrid; USD 21,000 - 26,000; Full time

Job summary

River City Veterinary Hospital in Jacksonville, FL invites a Receptionist to join a full-time team. You will manage a multi-line phone system, greet clients with warmth, and support seamless front-desk operations including appointments and payments.

You will educate clients on preventive care while delivering compassionate service to pets and their families. The role emphasizes exceptional communication, strong organization, and a flexible schedule, with opportunities to grow within an

Qualifications

• Passion for excellent customer service and love for animals.
• Excellent communication skills and ability to stay calm under pressure.
• Strong organizational skills and multitasking in a fast-paced environment.
• Team-first mindset and ability to work independently and with direction.
• Experience with veterinary software; flexible schedule including weekends/holidays.

Responsibilities

• Director of First Impressions: manage a multi-line phone system and greet clients.
• Coordinate care: maintain medical records, manage appointments, and handle payments.
• Advocate for pet health by educating clients on preventative care and services.
• Provide empathetic, compassionate support to clients and their pets.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software experience

Tools

Veterinary software

Job description

River City Veterinary Hospital in Jacksonville, FL invites a Receptionist to join a full-time team. You will manage a multi-line phone system, greet clients with warmth, and support seamless front-desk operations including appointments and payments.

You will educate clients on preventive care while delivering compassionate service to pets and their families. The role emphasizes exceptional communication, strong organization, and a flexible schedule, with opportunities to grow within an