Compassionate Vet Receptionist — Growth & Benefits

FloridaWild Veterinary Hospital, LLC; DeLand, Northern (FL, KY); Hybrid; USD 19,286,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Life Insurance

Disability insurance

Teladoc access

Pet discount

Job summary

FloridaWild Veterinary Hospital, AAHA-accredited, seeks a friendly receptionist in DeLand, FL. You will manage a multi-line phone system, greet clients, schedule appointments, and handle payments with compassion. This role supports high-quality medicine and patient care in a collaborative team environment.

We offer mentorship, educational opportunities, and a culture of professional growth; veterinary software experience is preferred and some weekends/holidays are required to support our clients.

Qualifications

• Passion for providing excellent customer service and genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations.
• Strong organizational skills with ability to multitask in a fast-paced environment.
• A collaborative, team-first mindset with the ability to work independently.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain records, schedule appointments, and handle payments efficiently.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: be a calm, respectful presence for clients and pets.

Skills

Customer service

Communication

Multitasking

Teamwork

Scheduling software

Tools

Veterinary software

Job description

FloridaWild Veterinary Hospital, AAHA-accredited, seeks a friendly receptionist in DeLand, FL. You will manage a multi-line phone system, greet clients, schedule appointments, and handle payments with compassion. This role supports high-quality medicine and patient care in a collaborative team environment.

We offer mentorship, educational opportunities, and a culture of professional growth; veterinary software experience is preferred and some weekends/holidays are required to support our clients.