Compassionate Vet Receptionist — Flexible Schedule

Bees Ferry Veterinary Hospital, LLC; Charleston (SC); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Discounted pet care

Job summary

Bees Ferry Veterinary Hospital in Charleston, SC is seeking a receptionist to be the first point of contact for clients and their pets. You will manage a multi-line phone system, greet clients with a positive attitude, and help coordinate care with our veterinary team.

Responsibilities include maintaining accurate medical records, scheduling appointments, processing transactions, and guiding clients on preventive care and available hospital services with empathy.

Qualifications

• Passion for customer service and animals.
• Excellent communication and calm judgment under pressure.
• Strong organizational and multitasking abilities.
• Collaborative mindset with ability to work independently as needed.
• Experience with veterinary software preferred; weekend/holiday flexibility required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and process transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services to ensure the best care for each pet.
• Embody Compassion and Empathy: provide a calm, respectful presence to clients and pets.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Bees Ferry Veterinary Hospital in Charleston, SC is seeking a receptionist to be the first point of contact for clients and their pets. You will manage a multi-line phone system, greet clients with a positive attitude, and help coordinate care with our veterinary team.

Responsibilities include maintaining accurate medical records, scheduling appointments, processing transactions, and guiding clients on preventive care and available hospital services with empathy.