Veterinary Receptionist

Mission Pet Health; Charleston (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401k

Life insurance

Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Discounted pet care

Educational assistance (AVMA programs)

Online discount platform

Job summary

Bees Ferry Veterinary Hospital in Charleston, SC, is seeking a receptionist to join a AAHA-accredited, network-backed team with a commitment to quality care. You will manage a multi-line phone system, greet clients, maintain medical records, and assist with scheduling and transactions in a fast-paced environment.

As part of Mission Pet Health, you will have access to robust internal specialty consultations, professional development opportunities, and a supportive culture focused on growth and

Qualifications

• Must have excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations.
• Strong organizational skills to multitask in a fast-paced clinic environment.
• Collaborative, team-first mindset with the ability to work independently when needed.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain accurate medical records and handle appointment schedules.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: be a calming presence and treat each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Tools

Veterinary software

Job description

If you are looking for a hospital defined by its commitment to quality and comprehensive care, Bees Ferry Veterinary Hospital in Charleston, SC, offers an exceptional opportunity. We have been a trusted partner in pet healthcare since 1993, and the community recognizes our dedication, giving us an excellent 4.7-star Google rating. Crucially, we are recognized as an American Animal Hospital Association (AAHA) accredited facility. This means we voluntarily undergo regular, rigorous evaluations to meet or exceed the highest benchmarks in areas like surgery, patient care, diagnostic imaging, and anesthesiology. This is where you can truly do your best work alongside collaborative teammates. At Bees Ferry, we focus on an integrated approach to veterinary medicine characterized by professional collaboration and open communication. We believe every teammate should feel supported to achieve their career goals. As part of a larger network, we maintain a culture of growth and continuous education, ensuring veterinarians have access to robust internal specialty consultations when needed. We are dedicated to supporting all members of our team as they seek to succeed in their careers, whether through advancing skills in current roles or moving into leadership positions. Because we operate as an AAHA accredited facility, you will be joining a practice that holds itself to the highest worldwide standards of quality care. This commitment is evident in the broad scope of advanced medicine we offer. You will have the opportunity to utilize advanced testing and diagnostics, including on-site Ultrasound, to deliver the best patient outcomes. Our extensive service offerings include surgical procedures, urgent care, and emergency services, ensuring that we are ready to address critical cases while providing comprehensive small animal wellness and essential services like dentistry. Bees Ferry Veterinary Hospital is situated in the historic and vibrant community of Charleston, SC. This community has trusted us with their beloved pets since 1993. Our extensive hours allow us to meet the diverse needs of pet owners across the city, providing full-service veterinary care and urgent care when they need it most. When you join our team, you become part of a practice deeply embedded in the local fabric, dedicated to treating pets like our own and supporting the overall wellness of the Charleston pet population.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow

Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.