Compassionate Pet Clinic Front Desk Specialist

Festival Animal Clinic; Centennial (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health package

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Personal pet discount

Uniform allowance

Job summary

Festival Animal Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital in Centennial, Colorado. In this full-time role, you will manage appointments, patient flow, multi-line phones, and in-person interactions, while processing transactions and guiding clients through our services.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Qualifications

• 2+ years of customer-service or front-desk experience.
• Previous veterinary reception or healthcare front-desk experience preferred.
• Strong multi-line phone handling and clear communication.

Responsibilities

• Welcome clients and be the face of Festival Animal Clinic.
• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions.
• Process transactions and guide clients through our services.

Skills

Customer service

Front desk

Phone handling

Communication

Team collaboration

Job description

Festival Animal Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital in Centennial, Colorado. In this full-time role, you will manage appointments, patient flow, multi-line phones, and in-person interactions, while processing transactions and guiding clients through our services.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.