Compassionate Patient Transporter — Hospital Support

Beth Israel Lahey Health; Winchester (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health's Winchester Hospital is seeking volunteers to support the Transport/Move team, helping move equipment, greet patients, and ensure safety and dignity during patient transfers. Responsibilities include rounds to assess transport needs, moving furniture, coordinating with clinical staff, and ensuring timely handoffs, with an emphasis on patient comfort and throughput.

Requires high school diploma (preferred) and BLS certification; pay range $17.00–$22.88 per hour for this

Qualifications

• Preferred: High School Diploma or equivalent
• Required: BLS

Responsibilities

• Rounds the hospital to assess transport inventory and moves equipment to optimize operations and to maximize patient throughput.
• Greets and informs patient of move process and identifies patient making the patient feel informed and comforted, fulfilling all safety and quality checks and procedures.
• Moves furniture around to accommodate the stretcher and/or wheelchair.
• Involves clinical staff in transferring patient from the bed to the stretcher or wheelchair.
• Pushes patient and the patient’s medical chart to the various departments within the hospital conveying empathy and reassurance while caring for the patient’s dignity, comfort and safety.
• Notifies the receiving department upon arrival and conducts a thorough hand off. Returns to the patient and explains the next steps. Stays with the patient if additional comfort or supervision is appropriate.
• Transports select patients upon discharge, waiting for their transportation, and assisting them into their vehicle if necessary, ending the patient’s stay with a friendly note.
• Prioritizes multiple transport requests to optimize patient throughput, reducing wait times to improve patient and family members’ satisfaction. Communicates with the requesting departments to collaborate on resolving transport conflicts.
• Listens for pages regarding medical codes and retrieves a fresh code cart to replenish the involved department’s ensuring the department has access to this emergent tool. Moves code carts to multiple departments to appropriately replenish the carts’ supplies.
• Moves patient care equipment and other materials. Delivers items throughout the hospital, as needed, including but not limited to laboratory specimens and pharmacy supplies.
• Responds to equipment issues in a timely manner to ensure availability of equipment and to maximize its useful life.

Job description

Beth Israel Lahey Health's Winchester Hospital is seeking volunteers to support the Transport/Move team, helping move equipment, greet patients, and ensure safety and dignity during patient transfers. Responsibilities include rounds to assess transport needs, moving furniture, coordinating with clinical staff, and ensuring timely handoffs, with an emphasis on patient comfort and throughput.

Requires high school diploma (preferred) and BLS certification; pay range $17.00–$22.88 per hour for this