Compassionate Patient Transporter – Hospital Flow & Support

Anna Jaques Hospital; Winchester (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health’s Winchester Hospital seeks a dedicated volunteer transporter to support patient moves, equipment transport, and orderly handoffs. The role emphasizes empathy, safety, and teamwork with clinical staff.

Preferred: High School Diploma; Required: BLS certification. Compensation ranges from $17.00 to $22.88 per hour as a base wage. This on-site position supports patient throughput and hospital operations.

Qualifications

• Preferred: High School Diploma or equivalent.
• Required: BLS certification.

Responsibilities

• Rounds the hospital to assess transport inventory and moves equipment to optimize operations and to maximize patient throughput.
• Greets and informs patient of move process and identifies patient making the patient feel informed and comforted, fulfilling all safety and quality checks and procedures.
• Moves furniture around to accommodate the stretcher and/or wheelchair.
• Involves clinical staff in transferring patient from the bed to the stretcher or wheelchair.
• Pushes patient and the patient’s medical chart to the various departments within the hospital conveying empathy and reassurance while caring for the patient’s dignity, comfort and safety.
• Notifies the receiving department upon arrival and conducts a thorough hand off. Returns to the patient and explains the next steps. Stays with the patient if additional comfort or supervision is appropriate.
• Transports select patients upon discharge, waiting for their transportation, and assisting them into their vehicle if necessary, ending the patient’s stay with a friendly note.
• Prioritizes multiple transport requests to optimize patient throughput, reducing wait times to improve patient and family members’ satisfaction. Communicates with the requesting departments to collaborate on resolving transport conflicts.
• Listens for pages regarding medical codes and retrieves a fresh code cart to replenish the involved department’s ensuring the department has access to this emergent tool. Moves code carts to multiple departments to appropriately replenish the carts’ supplies.
• Moves patient care equipment and other materials. Delivers items throughout the hospital, as needed, including but not limited to laboratory specimens and pharmacy supplies.
• Responds to equipment issues in a timely manner to ensure availability of equipment and to maximize its useful life.

Skills

Empathy

Safety awareness

Communication

Education

High School Diploma

BLS certification

Job description

Beth Israel Lahey Health’s Winchester Hospital seeks a dedicated volunteer transporter to support patient moves, equipment transport, and orderly handoffs. The role emphasizes empathy, safety, and teamwork with clinical staff.

Preferred: High School Diploma; Required: BLS certification. Compensation ranges from $17.00 to $22.88 per hour as a base wage. This on-site position supports patient throughput and hospital operations.