Compassionate Patient Services Pro - Healthcare Admin

CornerStone Staffing; Bethesda (MD); On-site; USD 32,000 - 36,000; Full time

Job summary

CornerStone Staffing is seeking a professional and compassionate Patient Services Representative to support a fast-paced healthcare environment in Bethesda, MD. This role blends administrative duties with customer service to create a positive patient experience and ensure smooth daily operations.

The ideal candidate has strong communication skills, attention to detail, and the ability to multitask in a busy office, handling calls, scheduling, and documentation with professionalism and care.

Qualifications

• Experience in healthcare administrative or patient-facing roles preferred.
• Strong communication and interpersonal skills.
• Proficient computer and data entry abilities.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Greet and direct patients, visitors, and staff professionally.
• Answer and route incoming phone calls.
• Schedule meetings and appointments.
• Respond to caller inquiries and provide timely follow-up.
• Take meeting minutes and maintain documentation.
• Compose memos, correspondence, and reports.
• Create presentations and assist with administrative projects.
• Monitor invoices and expense reports.
• Perform internet research and data entry tasks.
• Maintain organized filing systems and assist with faxing/scanning.
• Support daily office operations in a fast-paced healthcare environment.

Skills

Healthcare admin

Multitasking

Data entry

Customer service

Education

High School Diploma or GED

Job description

CornerStone Staffing is seeking a professional and compassionate Patient Services Representative to support a fast-paced healthcare environment in Bethesda, MD. This role blends administrative duties with customer service to create a positive patient experience and ensure smooth daily operations.

The ideal candidate has strong communication skills, attention to detail, and the ability to multitask in a busy office, handling calls, scheduling, and documentation with professionalism and care.