Compassionate Patient Services Coordinator

Bookmark Medical; Raynham, Northern (MA, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company funded HSA

401(k) with company match

Flexible time off

Job summary

Bookmark Medical in Raynham, MA seeks a Patient Service Specialist to greet patients, manage calls, schedule appointments, verify insurance, and maintain clear communication between patients and providers using Athena or eCW.

You bring healthcare or admin experience, strong communication, a positive attitude, and comfort in a fast-paced, team environment. This on-site role includes benefits such as medical/dental/vision coverage and a company-sponsored HSA.

Qualifications

• Experience in healthcare, customer service, or administrative role.
• Strong communication and interpersonal skills.
• Comfort working in a fast paced, team-oriented environment.
• EHR proficiency (Athena or eCW preferred).
• A positive attitude and a commitment to patient centered service.

Responsibilities

• Greeting patients and checking them in with warmth and professionalism.
• Managing incoming calls, messages, and patient inquiries.
• Scheduling appointments, referrals, follow ups, and co pays.
• Assisting with insurance verification and prior authorizations.
• Supporting clear communication between patients and providers.
• Updating and maintaining accurate information in the EHR.
• Helping keep the front desk organized, efficient, and patient ready.

Skills

Healthcare experience

Customer service

Communication skills

EHR proficiency

Tools

Athena

eCW

Job description

Bookmark Medical in Raynham, MA seeks a Patient Service Specialist to greet patients, manage calls, schedule appointments, verify insurance, and maintain clear communication between patients and providers using Athena or eCW.

You bring healthcare or admin experience, strong communication, a positive attitude, and comfort in a fast-paced, team environment. This on-site role includes benefits such as medical/dental/vision coverage and a company-sponsored HSA.