Compassionate Patient Services Associate - Front Desk

Granger Medical Clinic; Salt Lake City (UT); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Vision

Dental

Medical Insurance

Sick Leave

Paid Time Off

Life Insurance

Paid Maternity Leave

Tuition Reimbursement

Short-Term Disability

Long-Term Disability

Employee Assistance Program

Health Savings Account

Flexible Spending Accounts

401(k) with Company Match

Profit Sharing

Safe Harbor Contributions

Job summary

Granger Medical Clinic is seeking a Patient Services Representative for the Wasatch Internal Medicine Clinic in Salt Lake City. The role centers on welcoming patients, handling calls, scheduling, and coordinating with physicians and staff to ensure smooth, compassionate care.

The ideal candidate will be confident, self-motivated, and possess strong communication and customer service skills. English proficiency is required; additional languages are helpful.

Qualifications

• High School graduate or equivalent.
• Previous medical billing / office experience preferred but not required.
• Customer service experience preferred.

Responsibilities

• Greet patients presenting for medical or other services in a courteous manner.
• Answer telephones in a professional manner.
• Scheduling appointments in accordance with established procedures.
• Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.
• Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
• Other duties as assigned.

Skills

Customer Service

Communication

Multitasking

Organizational Skills

Typing

Team Player

English Proficiency

Additional Languages

Education

High School Diploma

Medical Office Experience

Medical Billing Experience

Job description

Granger Medical Clinic is seeking a Patient Services Representative for the Wasatch Internal Medicine Clinic in Salt Lake City. The role centers on welcoming patients, handling calls, scheduling, and coordinating with physicians and staff to ensure smooth, compassionate care.

The ideal candidate will be confident, self-motivated, and possess strong communication and customer service skills. English proficiency is required; additional languages are helpful.