Bilingual Patient Services Rep I - Front Desk & Scheduling

Granger Medical Clinic; Herriman (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Vision

Dental

Medical

Sick Leave

Paid Time Off

Life Insurance

Paid Maternity Leave

Tuition Reimbursement

Disability Insurance

Employee Assistance Program (EAP)

Health Savings Accounts (HSA)

Flexible Spending Accounts (FSA)

401(k) with Company Match

Job summary

Granger Medical Clinic is seeking a dedicated Patient Services Representative to join our Riverton Internal Medicine/Pediatrics clinic. The role focuses on greeting patients, scheduling appointments, handling phone inquiries, and maintaining professional communication with staff and patients.

The ideal candidate will be friendly, well-organized and bilingual in Spanish, with strong customer service skills and the ability to work well as part of a team in a fast-paced medical office.

Qualifications

• High School Diploma or equivalent.
• Previous medical billing/office experience preferred but not required.
• Customer service experience preferred.

Responsibilities

• Greet patients presenting for medical or other services in a courteous manner.
• Answer telephones in a professional manner.
• Scheduling appointments in accordance with established procedures.
• Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.
• Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
• Other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Team player

English proficiency

Bilingual Spanish

Education

High School Diploma

Job description

Granger Medical Clinic is seeking a dedicated Patient Services Representative to join our Riverton Internal Medicine/Pediatrics clinic. The role focuses on greeting patients, scheduling appointments, handling phone inquiries, and maintaining professional communication with staff and patients.

The ideal candidate will be friendly, well-organized and bilingual in Spanish, with strong customer service skills and the ability to work well as part of a team in a fast-paced medical office.