Compassionate Patient Care & Scheduling Specialist

Capitol Imaging Services, LLC; Slidell, New Orleans (LA, LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Capitol Imaging Services, LLC is seeking a Patient Coordinator to join our imaging facility team in Slidell, LA. This full-time role focuses on coordinating patient appointments, verifying insurance, and maintaining accurate EMR records to ensure smooth patient flow from scheduling through visits.

You will work closely with radiologists, technologists, and administrative staff to provide compassionate care and exceptional service to patients and families, while managing multiple administrative

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with medical terminology, insurance processes, and HIPAA regulations.

Responsibilities

• Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.
• Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.
• Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.
• Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.
• Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.
• Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.
• Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Tools

Scheduling software

EMR systems

Job description

Capitol Imaging Services, LLC is seeking a Patient Coordinator to join our imaging facility team in Slidell, LA. This full-time role focuses on coordinating patient appointments, verifying insurance, and maintaining accurate EMR records to ensure smooth patient flow from scheduling through visits.

You will work closely with radiologists, technologists, and administrative staff to provide compassionate care and exceptional service to patients and families, while managing multiple administrative