Patient Coordinator

Capitol Imaging Services; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Capitol Imaging Services, LLC is seeking a Patient Coordinator to manage appointment scheduling, insurance verification, and patient communications. The role requires empathetic, organized staff who can handle multiple tasks while delivering excellent patient care in a fast-paced imaging facility.

Responsibilities include supporting radiologists and technologists, maintaining accurate EMR records, and ensuring a smooth patient experience from scheduling through visit completion.

Qualifications

• 1–2 years in healthcare or medical office setting, preferably in radiology or imaging services.
• Familiarity with medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in scheduling software and EMR systems.

Responsibilities

• Coordinate and schedule imaging appointments to optimize resources.
• Verify insurance eligibility and benefits before appointments.
• Monitor daily schedule and backfill open slots.
• Answer calls and respond to patient inquiries with empathy.
• Accurately input patient information into EMR and maintain records.
• Collaborate with radiologists, technologists, and staff to ensure patient flow.
• Provide a warm, welcoming environment for patients and families.

Skills

Empathetic

Patient-focused

Dependable

Communication skills

Organizational skills

Multitasking

Tools

EMR systems

Scheduling software

Job description

Capitol Imaging Services, LLC9821 Katy Freeway, Suite 715Houston, TX 77024 Patient Coordinator – Full TimeAt Capitol Imaging Services (Bluebonnet), we are seeking a compassionate, organized, and detail-oriented Patient Coordinator to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported.Key Responsibilities:Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.Qualifications:Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations.Excellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in scheduling software and EMR systemsAttributes: Empathetic, patient-focused, dependable, and passionate about helping others.