Patient Registration - Primary Care Clinic Minneapolis

Fairview Health Services; Minneapolis (MN); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition reimbursement

Paid time off

Retirement plan

Descripción de la vacante

Fairview Health Services in Minneapolis, MN is seeking a Patient Access Specialist to greet patients, verify demographics, and register and schedule appointments with accuracy and courtesy. The role involves verifying insurance, coordinating with workers and clinicians, and documenting coverage and co-pays in the patient account while maintaining compliance with policies.

The successful candidate will excel in customer service, handle inquiries, and support front desk operations with a focus on

Formación

• High School graduate or equivalent.
• Completion of medical terminology course or equivalent experience and education.

Responsabilidades

• Greets and welcomes patients into the clinic with accuracy and courtesy.
• Verifies, registers and schedules patients and their information.
• Verifies insurance and demographic information.
• Maintains patient accounts and secures financial arrangements on self-pay balances.
• Communicates coverage details and documents in patient accounts for staff.
• Monitors balances and informs patients of outstanding amounts.
• Responds to patient questions according to guidelines and procedures.
• Adheres to laws, regulations, policies and standards.
• Supports front desk operations and assists in patient care as needed.

Conocimientos

Customer service

Data entry

Medical terminology

Educación

High School diploma

Medical terminology course

Herramientas

EHR software

Descripción del empleo

Job Overview

Greets and welcomes patients into the clinic. Verifies, registers and schedules patients with accuracy and efficiency. Verifies insurance and demographic information. Reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments.

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.

Preferred Qualifications

• High School graduate or equivalent
• Completion of medical terminology course or equivalent experience and education

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status