Compassionate Patient Navigator & Care Coordinator

Foundation Health; Fairbanks (AK); On-site; USD 32,000 - 51,000; Full time

Benefits offered by this job

Onsite gym

Wellness programs

Discount programs

401k with employer match

Tuition assistance

Student loan forgiveness

Job summary

Foundation Health is seeking a compassionate Lay Patient Navigator to join the case management team in Alaska. You will guide patients through care plans, navigate systems, and connect resources to promote health equity and better outcomes.

Responsibilities include coordinating plans, scheduling clinical appointments, providing emotional support, and advocating for patients. Requires navigator certification within 12 months and clinical experience.

Qualifications

• High school diploma or GED required; completion of navigator education/certification program within 12 months of hire/transfer.
• Two years of clinical experience preferred.
• Strong organizational skills and knowledge of care coordination, legal and financial aspects of diagnostic services.
• Excellent written and verbal communication, and ability to teach clinical and non-clinical staff.

Responsibilities

• Coordinate an evidence-based care plan with the healthcare team.
• Identify patients needing navigator services and schedule clinical appointments.
• Provide emotional and educational support to patients and families.
• Assist patients in understanding diagnoses, treatment options, and resources; advocate for patients.
• Conduct comprehensive needs assessments and document interventions in the EHR.
• Review care plan progress and adjust priorities as patient status changes.
• Support transitions across care continuum and aid self-management.
• Follow patients through inpatient and outpatient care; communicate with team for care coordination.
• Adhere to policies, procedures, and professional standards; deliver excellent customer service.

Skills

Communication

Writing skills

Time management

Care coordination

Education

High school diploma/GED

Patient navigator certification

Tools

Word processing

Database software

Job description

Foundation Health is seeking a compassionate Lay Patient Navigator to join the case management team in Alaska. You will guide patients through care plans, navigate systems, and connect resources to promote health equity and better outcomes.

Responsibilities include coordinating plans, scheduling clinical appointments, providing emotional support, and advocating for patients. Requires navigator certification within 12 months and clinical experience.