Patient Care Navigator

Providence Alaska; Anchorage (AK); On-site; USD 31,000 - 47,000; Full time

Job summary

Providence Alaska is seeking a patient access-oriented professional to coordinate care delivery in a surgical or non-surgical setting under physician supervision. You will advocate for patients to ensure timely access to services and navigate them through clinic processes.

The role emphasizes strong customer service in fast-paced environments, with sensitivity to confidential data and a commitment to the mission of caring for all patients in our communities.

Qualifications

• 1 year experience in medical/healthcare setting or two years in a customer service role.
• Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.

Responsibilities

• Coordinate seamless care delivery for patients in a surgical or non-surgical setting under physician supervision.
• Act as a patient advocate ensuring access to health care during entry into and through clinic services.

Skills

Customer service

Confidential data handling

Tools

EMR experience

Job description

Providence Alaska is seeking a patient access-oriented professional to coordinate care delivery in a surgical or non-surgical setting under physician supervision. You will advocate for patients to ensure timely access to services and navigate them through clinic processes.

The role emphasizes strong customer service in fast-paced environments, with sensitivity to confidential data and a commitment to the mission of caring for all patients in our communities.