Compassionate Patient Financial Counselor

R1 RCM; Tulsa (OK); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM in Tulsa, OK seeks a Financial Counseling Associate to counsel uninsured and under-insured patients on funding options. You will explain financial obligations clearly during counseling sessions and strive to reduce patients' financial burdens.

The role requires compassion, strong customer service, and attention to detail. You will navigate multiple systems, stay informed on Medicaid and other programs, and support patients through enrollment processes.

Qualifications

• High school diploma or GED required.
• Excellent customer service and compassionate communication.
• Experience in financial counseling or healthcare helpful.

Responsibilities

• Counsel uninsured and under-insured patients to obtain a paying funding source.
• Explain financial options and obligations during counseling sessions with patients.
• Communicate with compassion and authenticity to build trust with patients.
• Gain understanding of Medicaid and other funding programs to assist patients.

Skills

Excellent customer service

Compassionate communication

Education

High School Diploma or GED

Job description

R1 RCM in Tulsa, OK seeks a Financial Counseling Associate to counsel uninsured and under-insured patients on funding options. You will explain financial obligations clearly during counseling sessions and strive to reduce patients' financial burdens.

The role requires compassion, strong customer service, and attention to detail. You will navigate multiple systems, stay informed on Medicaid and other programs, and support patients through enrollment processes.