Patient Financial Navigator

Saint Francis Hospital, Inc.; Bixby (OK); On-site; USD 42,000 - 60,000; Full time

Job summary

Saint Francis Hospital, Inc. in Tulsa, OK is seeking a Patient Financial Counselor to guide patients through billing, insurance and payment options, ensuring timely payments while delivering compassionate service.

Responsibilities include verifying benefits, quoting liabilities, arranging payments, assisting with charity programs, and coordinating with the Patient Accounting Department to resolve issues. Proficient with Word/Excel/Access and strong communication are essential.

Qualifications

• High School Diploma or GED required.
• 1–2 years of related experience.
• Knowledge of government and third party payers.

Responsibilities

• Interviews/counsels patients by telephone, in-house or walk-in, reviewing demographic and financial data to secure payment.
• Verifies insurance and other benefits with patient, employer, or insurer.
• Obtains authorizations and completes necessary forms for visits.
• Provides price quotes and determines patient liability; negotiates payment arrangements.
• Assists patient billing problems with the Patient Accounting Department and coordinates solutions.

Job description

Saint Francis Hospital, Inc. in Tulsa, OK is seeking a Patient Financial Counselor to guide patients through billing, insurance and payment options, ensuring timely payments while delivering compassionate service.

Responsibilities include verifying benefits, quoting liabilities, arranging payments, assisting with charity programs, and coordinating with the Patient Accounting Department to resolve issues. Proficient with Word/Excel/Access and strong communication are essential.