Compassionate Patient Concierge & Scheduler

DYNAMIC Pain & Wellness; Crestview (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

DYNAMIC Pain & Wellness in Crestview, FL is seeking a front desk professional to assist patients with scheduling in-house procedures and coordinating referrals. You will help patients understand procedures and insurance while upholding clinic policies and delivering compassionate service.

Applicants should have 2+ years in a medical setting, strong insurance knowledge, excellent communication, and the ability to maintain an efficient patient flow.

Qualifications

• 2+ years in medical field preferred.
• Must understand general insurance questions.

Responsibilities

• Schedule procedures and items ordered by the attending provider.
• Explain procedures and insurance to patients.
• Follow DYNAMIC policies and procedures.
• Stay motivated, organized and outgoing.
• Manage patient flow throughout the office day to day.

Skills

Customer service

EMR knowledge

Medical terminology

Insurance knowledge

Attention to detail

Active listening

Communication

Job description

DYNAMIC Pain & Wellness in Crestview, FL is seeking a front desk professional to assist patients with scheduling in-house procedures and coordinating referrals. You will help patients understand procedures and insurance while upholding clinic policies and delivering compassionate service.

Applicants should have 2+ years in a medical setting, strong insurance knowledge, excellent communication, and the ability to maintain an efficient patient flow.