Compassionate Patient Concierge Registration Specialist

Patient First; Downingtown, Northern (Chester County, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Patient First is seeking a friendly, detail‑oriented front desk associate to assist patients, handle registration tasks, and support billing inquiries at our Downingtown center. Responsibilities include greeting patients, guiding them to the registration area, collecting information, processing payments, and maintaining accurate records in the electronic medical record system.

This full‑time role requires reliable attendance, the ability to multitask in a fast‑paced environment, and a commitment

Qualifications

• Must be 18 years or older.
• Basic typing skills.
• Minimum one year of clerical experience preferred.
• High school graduate or equivalent.
• Ability to sit, stand, and walk for up to 7 hours at a time.
• Ability to lift up to 25 pounds.
• Excellent verbal and written communication skills.

Responsibilities

• Assist patients using the kiosk prior to registration.
• Escort patients to the treatment area for registration and evaluation.
• Handle physician and nurse requests in a timely manner.
• Explain billing policies to patients as needed.
• Register patients accurately with excellent service and compassion.
• Verify patient demographic, health, pharmacy, and insurance information.
• Respond to billing questions and provide itemized statements as requested.
• Collect payments and issue receipts for visits and supplies.

Skills

Typing skills

Excellent communication

Multitasking

Customer service

Education

High school diploma or equivalent

Job description

Patient First is seeking a friendly, detail‑oriented front desk associate to assist patients, handle registration tasks, and support billing inquiries at our Downingtown center. Responsibilities include greeting patients, guiding them to the registration area, collecting information, processing payments, and maintaining accurate records in the electronic medical record system.

This full‑time role requires reliable attendance, the ability to multitask in a fast‑paced environment, and a commitment