Compassionate Patient Communications Scheduler

Cedar Point Health LLC; Montrose (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

medical

dental

vision

AFLAC

employee life and accidental death保险

401k

Paid Time Off including sick time

Medical Translation Spanish Cert (CHI/

Job summary

Cedar Point Health in Montrose, CO is seeking a friendly, patient-focused Scheduling Coordinator to handle new appointments, recalls, no-shows, and follow-ups while ensuring a smooth scheduling experience for every patient. Responsibilities include making reminder calls, updating the EHR, communicating changes to patients and clinical staff, and explaining financial requirements.

High school diploma and 3 years of customer service required.

Qualifications

• High School Diploma or equivalent.
• Three years of experience in a customer service role.

Responsibilities

• Makes and takes call with courtesy and compassion, and informs patients of visit requirements.
• Facilitates patient flow and communicates changes with patients and clinical staff.
• Explains financial requirements to the patients or responsible parties.
• Schedules appointments using EHR for patients, makes reminder calls one business day before appointments and maintains the schedule to ensure accuracy.
• Performs other duties as assigned.

Skills

Empathy

Phone etiquette

Multitasking

EHR scheduling

Customer service

Education

High School Diploma or equivalent

Job description

Cedar Point Health in Montrose, CO is seeking a friendly, patient-focused Scheduling Coordinator to handle new appointments, recalls, no-shows, and follow-ups while ensuring a smooth scheduling experience for every patient. Responsibilities include making reminder calls, updating the EHR, communicating changes to patients and clinical staff, and explaining financial requirements.

High school diploma and 3 years of customer service required.