Wellness Center Patient Experience Specialist

Cedar Point Health; Montrose (CO); On-site; USD 21,000 - 28,000; Full time

Job summary

Cedar Point Health in Montrose, CO is seeking a Patient Services Specialist for our Wellness Center. You will greet patients, schedule appointments, verify insurance, collect copays, and maintain accurate records.

This full-time role requires a high school diploma and three years in a medical office. You will support therapists, manage patient flow, and ensure a friendly, efficient check-in experience.

Qualifications

• Knowledge of scheduling appointments and patient flow processes.
• Experience with computerized scheduling systems and medical office workflows.
• Familiarity with medical terminology and office procedures.
• Ability to multitask while maintaining courtesy and accuracy.
• Ability to protect patient confidentiality and handle sensitive information.

Responsibilities

• Greets patients and visitors, checks in/out promptly and courteously.
• Verifies insurance, collects copays, and updates demographic information.
• Schedules appointments and sends reminders; maintains the schedule.
• Supports therapists with preparation of treatment areas and equipment.
• Maintains inventory and ensures a clean, safe work environment.
• Reconciles daily deposits and runs routine reports.

Skills

Scheduling

Customer service

Medical terminology

Multitasking

Confidentiality

Communication

Education

High School Diploma or equivalent

Tools

Scheduling software

Job description

Cedar Point Health in Montrose, CO is seeking a Patient Services Specialist for our Wellness Center. You will greet patients, schedule appointments, verify insurance, collect copays, and maintain accurate records.

This full-time role requires a high school diploma and three years in a medical office. You will support therapists, manage patient flow, and ensure a friendly, efficient check-in experience.