Patient Experience Concierge & Medical Scheduler

Cedar Point Health; Montrose (CO); On-site; USD 30,000 - 45,000; Full time

Job summary

Cedar Point Health in Montrose is seeking a Medical Receptionist and Scheduler to greet patients and assist with appointment scheduling. This role requires strong customer service skills, knowledge of medical practice protocols, and the ability to multitask effectively.

The ideal candidate will have a High School Diploma, experience in a medical office, and the ability to communicate clearly under pressure. This position is vital for ensuring smooth operations and patient satisfaction.

Qualifications

• Knowledge of medical practice protocols related to scheduling appointments.
• Knowledge of computerized scheduling systems.
• Ability to communicate calmly and clearly with patients.

Responsibilities

• Greets patients and visitors promptly and checks patients in and out.
• Facilitates patient flow and communicates changes with patients.
• Verifies insurance and collects copays.

Skills

Customer service principles

Medical terminology

Multitasking

Scheduling systems knowledge

Education

High School Diploma or equivalent

Job description

Cedar Point Health in Montrose is seeking a Medical Receptionist and Scheduler to greet patients and assist with appointment scheduling. This role requires strong customer service skills, knowledge of medical practice protocols, and the ability to multitask effectively.

The ideal candidate will have a High School Diploma, experience in a medical office, and the ability to communicate clearly under pressure. This position is vital for ensuring smooth operations and patient satisfaction.