Compassionate Patient Scheduling Coordinator

Cedar Point Health; Montrose (CO); On-site; USD 25,000 - 33,000; Part time

Job summary

Cedar Point Health in Montrose, CO is seeking a scheduling coordinator for a 3-month position with potential conversion to full time. The role focuses on patient contacts for new appointments, recalls, no-shows, reschedules, follow-ups, and lost patients, ensuring a pleasant scheduling experience.

The job values teamwork, patient-centered care, and strong communication. A High School Diploma is required, and three years in a customer service role is preferred; experience with an EHR system is a

Qualifications

• Three years of experience in a customer service role.
• High School Diploma or equivalent.
• Ability to handle extensive phone work and data entry.

Responsibilities

• Makes and takes calls with courtesy and compassion, and informs patients of visit requirements.
• Facilitates patient flow and communicates changes with patients and clinical staff.
• Explains financial requirements to patients or responsible parties.
• Schedules appointments using EHR for patients, makes reminder calls one business day before appointments and maintains the schedule to ensure accuracy.
• Performs other duties as assigned.

Skills

Customer service

Phone handling

EHR scheduling

Data entry

Confidentiality

Communication

Education

High School Diploma or equivalent

Job description

Cedar Point Health in Montrose, CO is seeking a scheduling coordinator for a 3-month position with potential conversion to full time. The role focuses on patient contacts for new appointments, recalls, no-shows, reschedules, follow-ups, and lost patients, ensuring a pleasant scheduling experience.

The job values teamwork, patient-centered care, and strong communication. A High School Diploma is required, and three years in a customer service role is preferred; experience with an EHR system is a