Compassionate Patient Care Navigator

Catholic Charities of the Diocese of Pittsburgh, Inc.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid holidays (15) per year

Free onsite parking

Retirement plan (fully funded)

Friendly, supportive work culture

Job summary

Catholic Charities of the Diocese of Pittsburgh, Inc. operates a Free Health Care Center in Downtown Pittsburgh and is seeking a compassionate Patient Care Coordinator.

The role links patients with providers, coordinates referrals, assists with intake, and supports care navigation to ensure high-quality service for uninsured and underinsured individuals. The position offers competitive hourly pay, comprehensive health benefits (medical, dental, vision), generous paid time off including holidays,

Qualifications

• High school diploma or equivalent.
• 1 year of experience in healthcare, human services, or customer service.
• Current BLS/CPR certification (or ability to obtain within 90 days of hire).
• Ability to complete FHCC Clinical Support Competency Program.
• Strong interpersonal and communication skills.
• Ability to work with diverse and underserved populations.
• Basic computer proficiency.
• Act 33 and 34 Clearances required.
• Candidates must not be listed on LEIE or similar exclusion databases.

Responsibilities

• Welcome patients and assist with the intake process.
• Coordinate referrals to specialty care and community resources.
• Assist patients in scheduling follow-up appointments.
• Assist with prescription facilitation according to guidelines.
• Reinforce provider instructions using educational materials.
• Support patient navigation throughout the continuum of care.
• Complete in-house Medical Assistant training by a licensed health care provider.
• Escort and room patients.
• Obtain and document patient vital signs.
• Document activities in the electronic health record.
• Communicate pertinent patient information to licensed providers promptly.
• Maintain patient confidentiality per HIPAA.
• Participate in team meetings and interdisciplinary care planning.
• Support volunteers, students, and trainees.

Skills

Interpersonal skills

Communication skills

Education

High school diploma

BLS/CPR certification

Job description

Catholic Charities of the Diocese of Pittsburgh, Inc. operates a Free Health Care Center in Downtown Pittsburgh and is seeking a compassionate Patient Care Coordinator.

The role links patients with providers, coordinates referrals, assists with intake, and supports care navigation to ensure high-quality service for uninsured and underinsured individuals. The position offers competitive hourly pay, comprehensive health benefits (medical, dental, vision), generous paid time off including holidays,