Compassionate Patient Access Specialist — Insurance & Scheduling

3M HEALTHCARE; Corpus Christi (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Driscoll Health System seeks a Patient Access Support role to aid referrals, verify insurance, obtain authorizations, and contact patients regarding pre-service information and out‑of‑pocket details. Accurate documentation and confidentiality are essential as you support multiple hospital locations and CPSST offices.

Primary duties include pre‑registration data capture, insurance verification, and coordinating with guardians and providers to ensure smooth patient flow and billing alignment.

Qualifications

• Requires a high school diploma or GED.
• Minimal related experience or training (1–3 months) may be acceptable.
• Customer service skills and ability to handle sensitive information are required.

Responsibilities

• Handle incoming calls and emails with courtesy and accuracy.
• Verify patient information and insurance details, and document actions in systems.
• Assist with pre-visit instructions and scheduling communications.

Education

High school diploma or GED

Job description

Driscoll Health System seeks a Patient Access Support role to aid referrals, verify insurance, obtain authorizations, and contact patients regarding pre-service information and out‑of‑pocket details. Accurate documentation and confidentiality are essential as you support multiple hospital locations and CPSST offices.

Primary duties include pre‑registration data capture, insurance verification, and coordinating with guardians and providers to ensure smooth patient flow and billing alignment.