Compassionate Patient Access Specialist

4310 Wellstar Sylvan Grove Hospital, Inc.; United States; On-site; USD 36,000 - 60,000; Full time

Job summary

Wellstar Health System is seeking a Patient Access Representative to join our busy hospital front desk, where courteous, accurate information is essential. You will greet patients, collect demographics and insurance data, verify coverage, and assist with pre-admission processes.

Responsibilities include scheduling, documenting information, explaining financial policies, and coordinating with departments to ensure smooth registration and timely billing. A strong guest-focused attitude is required.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year in healthcare or institutional setting.
• Computer/data entry experience required.
• Strong communication and attention to detail essential.
• Epic experience preferred.

Responsibilities

• Greet and assist patients; obtain demographic, financial and insurance information.
• Register patients and verify insurance coverage.
• Explain financial policies and collect self-pay balances.
• Coordinate pre-certifications and admissions; handle cash and receipts.
• Provide excellent customer service and direct patients within the hospital.

Skills

Computer/Data entry

Effective communication

Microsoft Office

Epic experience

Education

High School Diploma / GED

Tools

Epic

Microsoft Office

Job description

Wellstar Health System is seeking a Patient Access Representative to join our busy hospital front desk, where courteous, accurate information is essential. You will greet patients, collect demographics and insurance data, verify coverage, and assist with pre-admission processes.

Responsibilities include scheduling, documenting information, explaining financial policies, and coordinating with departments to ensure smooth registration and timely billing. A strong guest-focused attitude is required.