Patient Access & Registration Specialist

Wellstar Health System; Augusta (GA); On-site; USD 40,000 - 46,000; Full time

Job summary

Wellstar Health System is seeking a Patient Access representative to greet patients, collect demographic and insurance data, verify eligibility, and coordinate pre-admission activities. This role emphasizes accuracy, confidentiality, and friendly customer service across the Augusta facility.

Responsibilities include scheduling, obtaining signatures, updating records, and assisting with billing processes while maintaining HIPAA compliance and a positive patient experience.

Qualifications

• Must have data entry experience and strong computer skills.
• Excellent written and verbal communication abilities.
• Detail-oriented with problem-solving and multitasking capabilities.

Responsibilities

• Interviews patients or representatives to gather demographic, financial and insurance information.
• Enters patient information into the registration system and verifies coverage.
• Coordinates pre-admission and scheduling, ensuring accurate billing information.
• Provides customer service and answers questions related to service and account details.
• Maintains confidentiality and follows hospital policies and HIPAA regulations.

Skills

Data entry

Communication

Attention to detail

Problem solving

MS Office

Education

High School Diploma or GED

Associates degree (Preferred)

Tools

Microsoft Office

Job description

Wellstar Health System is seeking a Patient Access representative to greet patients, collect demographic and insurance data, verify eligibility, and coordinate pre-admission activities. This role emphasizes accuracy, confidentiality, and friendly customer service across the Augusta facility.

Responsibilities include scheduling, obtaining signatures, updating records, and assisting with billing processes while maintaining HIPAA compliance and a positive patient experience.