Compassionate Patient Access Specialist

Sioux Center Health

Sioux Center (IA)

On-site

USD 32,000 - 42,000

Full time

6 days ago

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Job summary

Sioux Center Health in Sioux Center, IA is seeking a Patient Access Representative to greet incoming patients and visitors, perform registration, verify insurance eligibility, and collect payments, while delivering excellent care and service. The role requires some independent judgment and knowledge of department procedures to contribute to efficient operation.

A high school diploma or GED and 1+ years of related experience are preferred; bilingual experience is a plus.

Qualifications

High school diploma or GED; or equivalent combination of education and experience.
Bi-lingual experience preferred but not required.

Responsibilities

Answers incoming calls, screening as necessary, and transferring as requested.
Greets and directs employees, visitors, patients, business representatives and the general public arriving at the facility.
Communicates with team members throughout various areas within the facility; use of telephone, mobile communication, computer and other office related equipment for this purpose.
Processes computer admissions and patient transfers within the facility, interviews patients or relatives regarding personal and insurance information; instructs patients and relatives of related policies and procedures; records and types patient and insurance information and obtains appropriate signature.
Ensures all the necessary consents and HIPAA forms are signed and completed.