Compassionate Patient Access Specialist

R1 RCM, Inc.; Round Rock (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in Round Rock, TX is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care. You’ll register patients, verify insurance, collect co-pays, and provide cost estimates while collaborating with nurses and care teams.

No healthcare background is required—training is provided. The role offers a frontline opportunity to influence patient experience, hospital operations, and revenue cycle success within a supportive

Qualifications

• Exceptional customer service experience and strong communication.
• Ability to multitask and prioritize in a fast-paced setting.
• Attention to detail and high level of professionalism.

Responsibilities

• Register patients efficiently across systems.
• Answer phones and gather accurate patient information.
• Explain insurance coverage and collect co-pays when applicable.
• Collaborate with care teams to ensure smooth patient flow.

Skills

Exceptional customer service

Strong communication skills

Multitasking

Attention to detail

Professionalism under pressure

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Round Rock, TX is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care. You’ll register patients, verify insurance, collect co-pays, and provide cost estimates while collaborating with nurses and care teams.

No healthcare background is required—training is provided. The role offers a frontline opportunity to influence patient experience, hospital operations, and revenue cycle success within a supportive